Ordering Information

All of our laminated products and custom built structures are custom made upon order to maintain uniformity, color and size. We price our flooring and lumber products individually in order to give you the full freedom to receive a complete quote without the undue hassles of feeling obligated. If at any time you need assistance, please give us a call or email, and we will answer your questions and concerns as soon as possible.

Payment

A job order containing a full description of your order, to include estimated shipping dates and prepaid shipping costs will be mailed, faxed or emailed to you, your choice. We request that you please sign the agreement and return it to Glulam Solutions with a deposit of 50% of your total order. Upon receipt of your deposit and signed agreement, we will begin processing your order. We require that the remaining balance be paid in full before shipment.

Shipping

Here at Glulam Solutions, we use both our own trucks and common carrier (ie. Conway Trucking) for shipping. Shipping is figured by the distance it must travel, and the weight and length of your order. In the Northeast, we generally use our own trucks. This gives us much more flexibility scheduling your deliveries and also in reducing any mix ups.

Please e-mail or call us if your specific needs are not found or listed.